INFORMATION WE COLLECT ABOUT YOU
We collect and store certain other non-personally identifiable information automatically whenever you interact with us. For example, we may collect your Internet Protocol (IP) address and browser information and reference site domain name when you visit this website and analyze this data for preferences, trends, and site usage statistics.
We collect information about you when you:
visit the Website, and other sites accessible from the Website.
register with and buy products or services on the Website.
take part in promotions, competitions, customer surveys and questionnaires.
contact us eg in writing, call customer services.
We may supplement the information we collect about you with information we receive from other sources.
USING YOUR INFORMATION
Collecting your personal information helps Hotspot Design to better understand what you need from us. We use your information to:
manage and improve the Website
personalise our services to you.
administer and operate your account.
process your orders.
tell you about important changes to the Website and our services.
understand your shopping behaviour to develop and improve our products and services.
manage promotions, competitions, customer surveys and questionnaires.
check and verify your identity, and prevent or detect crime.
We would like to use your data to inform you about our products and services and, if applicable, to ask you about them. Of course, participation in such activities is voluntary. If you do not wish to take part, you can notify us at any time so that we can exclude your data accordingly.
We may share your personal information across the Overmake srl group so they can provide you with relevant products and services.
Your personal information is safe with us and will never be released to companies outside the Overmake group of companies for their marketing purposes.
We may share personal information with certain third parties that perform services on our behalf. The services provided by those third parties may include: operating the website, hosting the website, providing the products and services you request, authorization and processing of your payments, product fulfillment, fraud protection and credit risk reduction, product customization, marketing and promotional material distribution, loyalty program management, promotions fulfillment, web site evaluation, data analysis and, where applicable, data cleansing. Those third parties are not authorized to use or disclose personal information you provide to us on or through this website for any purpose other than to perform the services designated by us.
We may use and share anonymised information outside the Overmake group. However, we would like to reassure you that this never includes your personal information.
Our website can be used to subscribe to newsletters. The data provided during the newsletter registration will be used only for the purposes of sending out the newsletter, you have not consented to other use. You can cancel the subscription simply requesting it by e-mail at email@example.com
Hotspot Design uses so-called social plugins ('buttons') of social networks such as Facebook, Instagram and Twitter. We have no influence on the scope of data that is collected by the social networks through their buttons. The data use policies of the social networks provide information on the purpose and extent of the data that they collect, how this data is processed and used, the rights available to you and the settings that you can use to protect your privacy.
Information on the cookies that we use and their features can be found in the dedicated page called 'Cookies'.
MARKETING AND RESEARCH
If you agree, we may contact you:
with offers and information about Hotspot Design products or services
with offers and information about partners' products or services
for customer research eg to help improve our services
Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.
BEHAVIOURAL ADVERTISING AND ONLINE PRIVACY
A guide to behavioural advertising and online privacy has been produced by the internet advertising industry which can be found at www.youronlinechoices.eu. The guide contains an explanation of the IAB's self-regulatory scheme to allow you greater control of the advertising you see.
USING BROWSER SETTING TO MANAGE COOKIES
The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the website of its manufacturer.
DISCLOSING YOUR INFORMATION
We will never disclose your information to anyone outside the Overmake group of companies except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or any successors in title to our business.
Whenever we transfer personal information to countries outside the European Economic Area we will ensure that appropriate security measures are taken.
The data will be handled manually as well as with the help of electronic instruments. Hotspot Design uses technical and organizational security measures to protect the data supplied by you and managed by us against manipulation, loss, destruction, and access by third parties. Our security measures are continually improved in line with technological developments. The user shall have the possibility of opposing the handling of data for commercial purposes at any moment, and to no longer receive materials and promotional and/or commercial information.
The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.
ACCESSING YOUR INFORMATION
If you have any questions about the processing of your personal data, you can contact our Group Data Protection Officer, who, along with his team, is available should you have any requests for information, suggestions or complaints.
Group Data Protection Officer
Via degli Olmetti 44A B9
Please confirm any details to help us identify and locate your information. If any of the details are uncorrect, let us know and we will amend them.
Changes to our policy